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Professional IT Support
Locally Owned. Enterprise Grade.
Locally Owned. Enterprise Grade.
Skagway businesses shouldn't have to wait for a technician to fly in from Juneau or Seattle. We provide rapid, on-site IT support and remote management for Skagway and Dyea. From smart home setups to managed services, we keep your digital life running.
HOME IT SERVICES
HOME IT SERVICES
Dead Computer Rescue: $99 Diagnostic.
Tune-Up: $199 Deep Clean.
New Device Setup: Data Migration & Security.
BUSINESS SOLUTIONS
BUSINESS SOLUTIONS
Guest Wi-Fi Design: High-capacity networks for tourists.
Data Backups: Protection against ransomware.
Managed Services: 24/7 Monitoring & Patching.
CONSULTING
CONSULTING
AI Workflow Training: Learn the tools of tomorrow.
Crypto Security: Private asset consulting.
RESIDENTIAL SERVICES
RESIDENTIAL SERVICES
Tune-Up - $199 (Flat)
Virus removal, physical dust cleaning, bloatware removal, OS updates, and "System Health Report" (Drive/RAM status).
Tune-Up - $199 (Flat)
Virus removal, physical dust cleaning, bloatware removal, OS updates, and "System Health Report" (Drive/RAM status).
Data Life-Raft - $249 (Flat) + $10 (Monthly)
Data Life-Raft - $249 (Flat) + $10 (Monthly)
3-2-1 Backup Strategy setup. Automation of local backups (Time Machine/NAS) and Cloud Backups (Backblaze).
Smart Home / IoT (Hourly)
Smart Home / IoT (Hourly)
Troubleshooting and integration of Ring, Nest, Alexa, and smart appliances onto a secure "IoT Guest Network."
"Peace of Mind" Plan $29 (Monthly)
"Peace of Mind" Plan $29 (Monthly)
Never Update Again: We quietly handle all Windows & Security updates in the background. Health Monitoring: We get an alert if your hard drive is dying—so we can save your photos before it crashes. Members get 10% off all labor rates.
BUSINESS SERVICES
BUSINESS SERVICES
"Open For Business" Audit - $499 (Flat)
"Open For Business" Audit - $499 (Flat)
Pre-summer check of POS systems, credit card terminals, and Guest Wi-Fi security. Includes report on vulnerabilities.
Network Overhaul - Custom Quote
Network Overhaul - Custom Quote
Commercial-grade TP-Link/Omada installation. Ceiling/Wall mount APs, VLAN separation (Staff vs. Guest), and firewall setup.
"Tech Care" Plan - $300 (Monthly)
"Tech Care" Plan - $300 (Monthly)
24/7 Security Patching & Health Monitoring for up to 3 workstations (prevent issues before they happen). Priority Scheduling over non-contract clients. Rapid remote diagnosis to solve simple issues without waiting for a site visit. Members get 10% off all labor rates.
CONSULTING SERVICES
CONSULTING SERVICES
AI Workflow Training - Hourly
AI Workflow Training - Hourly
One-on-one coaching on using LLMs such as ChatGPT or Google Gemini for business efficiency (emails, marketing, data sorting).
Digital Asset Security - Hourly
Digital Asset Security - Hourly
Education Only. Cold Storage setup (Ledger/Trezor), seed phrase security, and transaction mechanics training. (No financial advice).
Homelab / Media Server - Custom Quote
Homelab / Media Server - Custom Quote
Design and build of home servers (Plex/Jellyfin) for offline media consumption and personal cloud storage.
ADDITIONAL SERVICES
ADDITIONAL SERVICES
Additional POS/PC - $50
Additional POS/PC - $50
Simple clean/scan.
Additional POS/PC (Deep) - $99
Additional POS/PC (Deep) - $99
Deep virus removal.
CCTV / DVR Check - $99
CCTV / DVR Check - $99
Check timestamp, record duration, and mobile access.
Network Printer - $25
Network Printer - $25
Firmware update & static IP check.
Guest Wi-Fi Portal - $150
Guest Wi-Fi Portal - $150
Setting up a "Click to Agree" splash page.
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