Book Service - Haines

Haines Service: How It Works

Professional IT Support, now just a boat ride away.

Step 1: The Digital Handshake Before you head to the boat/plane, you must complete the intake below. This ensures we are ready to receive your device and covers the insurance requirements.

• Action: Fill out the Intake Form below and sign the waiver.

• Action: Click the link after the form to pay the Diagnostic Deposit.

Step 2: Pack Your Device Please pack your device in a sturdy box or padded sleeve.

• Please include your power cable ONLY if: 

  1. 1. 1. Your laptop does not use USB-C charging. 

        2.  You are experiencing battery/charging issues.

• If sending a charger, please wrap it in cardboard or bubble wrap so it does not scratch the laptop during transit.

• DO include a piece of paper inside with your Name and Passcode/PIN (if you didn't include it in the form).

Step 3: The Drop-Off Take your package to [Courier/Address].

• Important: You must show them your "Payment Confirmation" email or screen. They cannot accept packages without proof of intake.

• Timing: Subject to Ferry/Seaplanes schedule and/or courier availability.